Customer Service

Shipping & Delivery
We provide free shipping for products within the country. We ship mostly through BLUEDART. However if the pincodes are not serviceable through Bluedart, we rely on India Post/Speed Post. We also provide shipping service to 180+ countries through DHL/Bluedart network. You may have to bear the shipping cost outside India.
We provide shipping to almost all pincodes in the country. We also arrange pickup for previlege customers who would want apparels to be hand-desgined by our designers. The customers are requested to email to designfactory@bsync.in for this service.
Privacy & Security
"What information do we collect? We collect information from you when you register on our site. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.. What do we use your information for? Any of the information we collect from you may be used in one of the following ways: ; To personalize your experience (your information helps us to better respond to your individual needs) ; To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) ; To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. ; To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Do we use cookies? Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Online Privacy Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline. Your Consent By using our site, you consent to our privacy policy. Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page. This policy is powered by Trust Guard PCI compliance scans. "
Ordering
1. Select the category of the product by clicking on the product image
2. . Select the size required by clicking on (S,M,L,XL)
3. Click on the "Add to Cart" Button
5. Confirm the selection by placing order quantity.
6. Login to bsync or use facebook credentials.
7. Select payment gateway.
8. Wait for the transaction confirmation message.
9. Leave us a feedback and post to forum.
Payment, Pricing & Promotions
Making a payment is a simple and secure approach. You can choose to pay through either of these listed options.
1. Credit Card payment ­ You can choose from any of the major credit card services in the country 
2. Net Banking - You can choose from major banking services in the country 
3. International Clients can pay through PAYPAL.
4. Schedule a pick-up from our retail store
5. Cash on Delivery.
6. Courier a DD/Cheque in favour of BSYNC payable at HDFC Bank, Kaloor -17. The address to which DD has to be sent is BSYNC, B-16, Ground Floor, Chammany Towers, Kaloor ­ 682017
With Paypal you can buy this product to your preferred country. You must have the paypal account registered outside India, paypal does not serve Indian customers
Viewing Orders
You can use my account for the following 
1. View history of purchases
2. View shipment tracking numbers
3. View/Edit profile information
4. Add/Edit shipment address
Updating Account Information
You can use my account for the following 
1. View history of purchases
2. View shipment tracking numbers
3. View/Edit profile information
4. Add/Edit shipment address